Before CCRPS: Hannah Fischer Was A Grant Manager Struggling with Clinical Trial Coordination. After CCRPS She Elevated to Clinical Trial Leader at UCSF, Excelling in Trial Management and Grant Applications, Thanks to Our Clinical Trials Training.

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share Hannah Fischer’s feedback underscores the significant positive impact of the CCRPS certification program on her professional life. Her experience highlights the program’s effectiveness in enhancing participants' understanding of clinical trials, improving job performance, and facilitating career advancement. This testimonial serves as a strong endorsement of the program’s value to professionals in the clinical trials industry.

Key Takeaways

● Hannah had a very positive experience with the self-paced online format, which she found accommodating to her busy schedule.

● The content was comprehensive and directly applicable to her current role in managing clinical trials, significantly aiding her daily responsibilities and strategic approach.

● Successfully leveraged course content and certification to secure a promotion at work, underscoring the practical benefits and career enhancement potential of the program.

● Enthusiastically recommended the course to colleagues due to its thorough coverage of clinical trials from start to finish.

Career Advancement:

● The certification and the knowledge gained from the course played a crucial role in Hannah securing a promotion at work, illustrating the career enhancement potential of the program.

Course Structure and Content:

● She appreciated the self-paced online format, which was perfectly suited to her busy schedule, allowing her to integrate learning seamlessly with her professional responsibilities.

● The course provided a solid foundation in understanding clinical trials from start to finish, making complex processes understandable and manageable.

Courtney Fulkerson: Congrats on successfully completing your CCRPS program, and thank you for taking the time to meet with me today. We're here to discuss your experience with the program and your current professional career. Are you ready to begin?

Hannah Fischer: Yes, thank you. I'm ready.

Courtney Fulkerson: Great! Could you share some of your favorite moments from the course that enriched your learning experience?

Hannah Fischer: Absolutely. The course was incredibly beneficial. It was particularly helpful as I work in grants and we are initiating a clinical trial. Understanding how everything works together really helped me manage the project more effectively, especially when putting together our new grant.

Courtney Fulkerson: That's wonderful to hear. What sort of program were you looking for when you chose CCRPS, and were you satisfied with the content once you got started?

Hannah Fischer: I needed something flexible that I could fit around my busy schedule. I was also looking for a program that provided a solid foundation in clinical trials, explaining the processes from start to finish. CCRPS matched my needs perfectly and the content was just what I was looking for.

Courtney Fulkerson: Looking back, is there any aspect of the course that you feel could be enhanced to make the learning experience even more rewarding?

Hannah Fischer: The only thing I would suggest is enhancing the videos. They were informative but a bit basic—mostly someone reading from slides. Making these more engaging and perhaps a bit clearer would be great.

Courtney Fulkerson: Noted. And were there any additional topics or elements that you wish were included that could have elevated your understanding?

Hannah Fischer: Honestly, the course was very comprehensive. I looked at several programs, and CCRPS offered the most content. It was exactly what I needed, so I didn't feel anything was missing.

Courtney Fulkerson: That's great to hear. When considering enrolling, was there any information on our website that could have highlighted the benefits of the course more effectively?

Hannah Fischer: The website was quite informative, though a modern update could enhance its appearance. The content was clear, and it helped me understand the benefits of the program well.

Courtney Fulkerson: Would you consider revisiting the course for a refresher, and is there any specific information that you'd want to see within a refresher course?

Hannah Fischer: Yes, I would definitely consider it. Adding real-world scenarios and examples would make the content even more applicable to my job, which involves a lot of practical application of clinical trial knowledge.

Courtney Fulkerson: Excellent suggestion. And if someone from our program were to ask for recommendations for future editions, such as the 2025 edition that's upcoming, would you be open to sharing a list of recommendations?

Hannah Fischer: Absolutely, I'm all for continuing education and helping others. If I can assist in improving the program, I’d be glad to help.

Courtney Fulkerson: Thank you, Hannah. Lastly, can you share how your career has advanced since you've completed the course?

Hannah Fischer: Since completing the course, I've received a promotion at work. The knowledge I gained from the CCRPS program directly contributed to my success in managing clinical trials more effectively and confidently. The course was instrumental in enhancing my professional profile and credibility in the field.

Courtney Fulkerson: That's fantastic, Hannah! Thank you for sharing your experiences. Your feedback will certainly help us improve the program for future participants.

Hannah Fischer: Thank you, Courtney. I appreciate the opportunity to provide input and look forward to seeing how the program evolves.

Courtney Fulkerson: We appreciate your time today, Hannah. I'll send you an email with details about your gift card as a thank you for participating in this feedback session.

Hannah Fischer: That sounds great. Thank you again, and have a wonderful day!

Scott Boyle's Professional Advancement with CCRPS GCP Certification: From Intern at a CRO to Regulatory Affairs Specialist at UPenn

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share Scott Boyle’s feedback underscoring the effectiveness of the GCP certification program in providing essential knowledge and skills for professionals transitioning into or advancing within regulatory affairs. His suggestions for bundling courses and adding detailed workflows indicate areas for potential enhancement that could benefit future learners. Overall, Scott’s experience with the course was highly positive, significantly impacting his professional development and career progression.

Key Takeaways

● Scott found the course straightforward to navigate and access, appreciating the professionalism of the website and the reasonable pricing.

● The self-paced nature of the course was beneficial, allowing Scott to fit the learning into his schedule effectively.

● The course content, especially the Code of Federal Regulations section, was directly applicable to Scott’s job in regulatory affairs, enhancing his confidence and competence.

● Completing the course helped Scott secure a job in regulatory affairs, attributing his success in part to the confidence gained from being GCP certified.

Content Satisfaction:

● The course covered essential GCP elements that were crucial for Scott’s role, particularly the detailed information on regulatory requirements which he found most engaging.

Learning Platform:

● Scott praised the learning platform for its user-friendliness and the ability to revisit the content anytime, which he found helpful for continuous learning.

@1:05 - Scott Boyle

“It was a great refresher learning course. Although not required by my current job, it helped prepare me."

@2:07 - Scott Boyle

"I work in regulatory affairs at UPenn. Including a regulatory workflow process for a generalized regulatory affairs specialist would be beneficial."

@3:20 - Scott Boyle

"I've revisited the website to refresh my understanding, especially the CRF, Title 21. I appreciate that it's a one-time fee and I can access the material anytime."

@5:41 - Scott Boyle

"The website looked professional, and the GCP course was reasonably priced and easy to access."

@6:26 - Scott Boyle

"My internship at a CRO introduced me to GCP and ICH, prompting me to seek certification. This course was informative and provided a useful certification."

@7:45 - Scott Boyle

"The course helped me get my current job in regulatory affairs. I've included the GCP certification on my resume and LinkedIn."

@9:48 - Scott Boyle

"The Code of Federal Regulations was the most engaging part of the course, helping me with human research subjects and ensuring compliance with IRB protocols."

@10:30 - Scott Boyle

"I recommend this course for its easy navigation, one-time fee, and ongoing access, which I find very beneficial."

Justin Scott Brathwaite's Career Growth Through the CCRPS Coordinator Course Justin Scott Brathwaite advanced from a Startup Associate to a Senior Startup Specialist after completing the Clinical Research Coordinator course offered by CCRPS.

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share Justin Scott Brathwaite’s feedback emphasizing the course's strengths in providing comprehensive, relevant content at an affordable price. His career advancement post-course completion serves as a testament to the program's effectiveness in equipping participants with the necessary skills and knowledge for professional growth in clinical research.

Key Takeaways

● The broad knowledge gained from the course has bolstered Justin's confidence, particularly in his ability to understand and manage different roles within clinical research. This is pivotal as he aims to move into a project management role, indicating his readiness to handle more complex tasks and leadership duties.

● Since completing the course, Justin has advanced from a Startup Associate to a Senior Startup Specialist, and he is now taking on responsibilities related to project management. This progression demonstrates the tangible impact of the course on his career trajectory.

● Justin's willingness to recommend the course to others, especially due to its comprehensive content and affordability, underscores his positive evaluation of the program's value. This recommendation reflects his belief in the course's ability to provide foundational knowledge essential for newcomers to the field or those seeking a cost-effective way to enhance their skills.

● Justin's participation in the CRC course significantly improved his grasp of critical aspects such as regulatory standards, ICH guidelines, GCP, and SIV. This comprehensive understanding is crucial for his role in study start-up and aids in his professional efficacy.

Course Value and Effectiveness:

● Justin praised the course for being comprehensive and cost-effective. He found the focus on site perspectives particularly enlightening as it aligned with his work in Startup Associate to Senior Startup Specialist..

Content Relevance:

● The sections on regulatory standards, International Council for Harmonisation (ICH) guidelines, Good Clinical Practice (GCP), and Site Initiation Visits (SIV) were highlighted as the most relevant and beneficial, directly aiding his professional duties.

Recommendations for Others

● Justin recommended enhancing the course presentation to be more engaging and personalized. He suggested slowing down the pace of the narration over slides, considering non-native English speakers who may require more time to absorb the information.

@1:49 - Justin Scott Brathwaite

Justin shares his appreciation for the SIV, ICH, GCP, and responsibilities of a CRC, which were particularly relevant to his role in study start-up, helping him understand site processes better.

@3:10 - Justin Scott Brathwaite

He discusses choosing the CCRPS for its cost-effectiveness and comprehensive coverage, which were crucial as he sought to broaden his knowledge within a tight budget.

@14:52 - Justin Scott Brathwaite

Justin highlights the regulatory, ICH, GCP, and SIV sections as the most beneficial to his professional development, directly enhancing his work with clinical sites.

@15:32 - Justin Scott Brathwaite

He recommends the course for its comprehensive content and affordability, particularly for new researchers who need a thorough introduction to clinical research coordination without a high financial burden.

@16:13 - Justin Scott Brathwaite

Justin shares how the course has positively impacted his career progression, leading to promotions and an expansion of his roles and responsibilities within the field.

Unber Mahmood's case study interview about her experience with the Clinical Research Coordinator (CRC) certification program February 2024 Graduate

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share Unber Mahmood's case study reflecting a highly positive experience with the CCRPS's Clinical Research Coordinator program, which not only met her educational needs but also supported her professional growth in the clinical research field. Her feedback provides valuable insights that can help in refining the program further, particularly in enhancing the visual and interactive components of the course.

Key Takeaways

● Unber particularly appreciated the self-paced aspect of the course, which allowed her to balance her responsibilities as a mother and a professional without feeling overwhelmed.

● The course provided all the necessary basics and details needed for a thorough understanding of clinical research, comparable to on-the-job training.

● The availability of instructors for queries and the interactive nature of the platform were crucial in assisting her whenever she encountered difficulties, contributing to a positive learning experience.

● Her motivation to enroll stemmed from a need for a flexible, affordable, and detailed-oriented course that could provide her with the specific knowledge required for a career in clinical research.

Positive Experience with Course Format:

● Unber emphasized the self-paced nature of the course as her favorite aspect, which significantly reduced her stress by allowing her to manage her learning schedule alongside her responsibilities as a mother and a medical professional.

Course Content and Accessibility:

● Unber appreciated the comprehensive and detailed content that did not skip essential parts despite the course's short duration. The platform offered a variety of courses, making it a one-stop resource for various certifications related to clinical research.

0:22 - Unber Mahmood

Hello, can you hear me? Yes, I can."

0:30 - Courtney Fulkerson

"I can see you too."

0:31 - Unber Mahmood

"I'm good."

0:32 - Courtney Fulkerson

"How are you? Good. So, thank you for joining this call and congrats on completing the CCRPS program. We'll discuss your feedback on the program."

1:00 - Unber Mahmood

"The most important and my favorite aspect of the course was that it was self-paced."

7:39 - Courtney Fulkerson

"Would you consider revisiting the course for a refresher?"

7:47 - Unber Mahmood

"Just keep it self-paced."

11:23 - Unber Mahmood

"Can you share about your professional journey prior to the course and how it contributed to your career growth?"

12:43 - Courtney Fulkerson

"How long did it take you to complete the course and was the duration adequate?"

12:51 - Unber Mahmood

"The duration was okay, about one and a half months."

13:36 - Courtney Fulkerson

"After completing the course, how did you update your resume to reflect your newfound skills?"

13:45 - Unber Mahmood

"I updated my CV with all the relevant topics covered in the course."

15:00 - Unber Mahmood

"I recommended the course to five of my friends."

15:17 - Unber Mahmood]

"The learning platform was smooth and engaging."

16:00 - Unber Mahmood

"The course boosted my confidence, especially in interviews."

19:20 - Courtney Fulkerson

"How has your career advanced since completing the course?"

19:34 - Unber Mahmood

"From here, there's significant potential for career growth in clinical research."

21:07 - Unber Mahmood

"Thank you so much. Have a great day. Bye."

Celina Moon took the Clinical Research Coordinator (CRC) certification course provided by CCRPS, with a focus on ICH GCP to support her career transition into clinical research.

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share Celina Moon's feedback provides valuable insights into the strengths and areas for improvement within the ICH GCP course. Her suggestions for more interactive and engaging content delivery, along with the inclusion of practical examples, could enhance the learning experience for future participants, especially those new to the field. Her positive assessment and the constructive criticism will be instrumental in refining the course to better meet learner needs and expectations.A graduate case study interview from Celina, a recent graduate of our ICH GCP course program.

Key Takeaways

● Celina found visual aids such as graphs, tables, and bullet points extremely helpful for her learning style, emphasizing the importance of visual elements in grasping complex information.

● She appreciated the ability to download course materials for future reference, suggesting it added significant value to her learning experience. However, she recommended including real-world documents like informed consent forms to better anchor the theoretical knowledge within practical contexts.

● Celina noted that the initial course delivery was too rapid and monotone, which made it challenging for newcomers to absorb the information effectively. She suggested a slower and more engaging presentation style to improve comprehension.

● The course notably boosted Celina’s confidence, reaffirming her decision to transition into clinical research. She found the adverse event/safety reporting section particularly valuable, highlighting the ethical treatment of human subjects, which resonated with her professional values and goals.

Favorite Moments:

● Celina appreciated the course's use of visual aids and the right-hand community feedback section, which helped preview and reinforce key points, aiding in her understanding and retention of course material.

Course Content:

● She was looking for an ICH GCP course to support her career change and found the course's depth and detail both adequate and informative.

Experience with Learning Platform:

● The platform was easy to navigate, though initially, Celina missed the downloadable materials, suggesting these could be made more prominent.

Impact on Professional Confidence:

● Completing the course significantly boosted Celina's confidence in her ability to transition into and succeed in the field of clinical research. The course reassured her about her career change and enhanced her understanding of the ethical treatment of human subjects, which was crucial for her professional identity and values.

@2:15 - Celina Moon

Discusses her favorite moments from the course, specifically how she appreciated the use of graphs, tables, and bullet points.

@4:50 - Celina Moon

Explains what she was looking for in a CCRP course and her motivation for choosing this particular course, influenced by her mother's recommendation.

@8:38 - Celina Moon

Suggests the inclusion of sample documents like informed consent forms to enhance the practical understanding of the course content.

@14:16 - Celina Moon

Expresses willingness to provide recommendations for future course editions, emphasizing her unique perspective as someone transitioning into clinical research.

@17:47 - Celina Moon

Shares her professional background in physical therapy and microbiology and how the course helped bridge her transition to clinical research.

@26:23 - Celina Moon

Discusses the most engaging part of the course, particularly the sections on adverse event reporting and the ethical treatment of human subjects.

@29:09 - Celina Moon

Explains why she would recommend the course to others, highlighting the comprehensive coverage of the subject matter that helped her grasp the big picture of clinical research.

Stephanie completed the ICH GCP certification course offered by CCRPS, aiming to build a solid foundation in Good Clinical Practice as she pursued a career in clinical research.

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share Stephanie’s feedback underscores the effectiveness of the ICH GCP course in providing a solid educational foundation in Good Clinical Practice. Her suggestions for technical improvements point to areas where the course could be enhanced to ensure clarity and engagement for future participants. Overall, her positive experience and the tangible impact on her career trajectory demonstrate the value of the course in preparing graduates for professional roles in clinical research.

Key Takeaways

● Stephanie found the course content comprehensive, providing a good foundational knowledge of ICH GCP, which is crucial for anyone entering clinical research. The video format was highlighted as particularly effective for following along and understanding complex topics.

● The end-of-video exercises were highly beneficial for applying theoretical knowledge to practical situations, enhancing the learning experience by tying concepts to real-world clinical research scenarios.

● Completing the course significantly boosted Stephanie’s confidence, particularly in job interviews, and was instrumental in her securing a role as a research assistant. She specifically found the informed consent section thoroughly beneficial, which directly contributed to her professional capabilities.

Overall Impressions:

● Stephanie appreciated the structured breakdown of the course into distinct topics and categories, which made the content accessible and easy to digest.

Learning Enhancements:

● She suggested that improving the audio quality of the course materials could provide a clearer and more engaging learning experience.

Course Format and Accessibility:

● The course’s pacing and structure (divided into 30-60 minute video segments) were well-received, making it manageable within a busy schedule.

Impact on Professional Development:

● The certification added significant value to Stephanie’s resume, enhancing her credibility in the field of clinical research and aiding in her career advancement.

@1:00 - Stephanie

Describes her overall impressions of the ICHGCP course, highlighting the benefits of its video format and structured content.

@1:52 - Stephanie

Mentions her favorite part of the course: the exercises at the end of videos, which helped her apply the knowledge practically.

@2:25 - Stephanie

Discusses how the course met her needs for ICHGCP certification and covered all aspects of GCP comprehensively.

@3:08 - Stephanie

Suggests improvements in audio quality to enhance the learning experience, noting some recordings were difficult to understand.

@4:11 - Stephanie

Comments on the accessibility of the course, appreciating that it was available to students not affiliated with a company.

@6:44 - Stephanie

Shares how the course helped her transition from a student to a professional role, emphasizing the importance of the ICHGCP certification in her job interviews.

@8:30 - Stephanie

Explains how she added the ICHGCP certification to her resume, enhancing her credibility in the clinical research field.

@10:24 - Stephanie

Discusses the informed consent section as the most engaging and beneficial part of the course, providing her with detailed knowledge beyond her academic studies.

@11:52 - Stephanie

Details how the course facilitated her advancement to a research assistant role, applying her new skills in a practical setting.

Marta Marszalek completed the CCRPS certification course, seeking to deepen her theoretical knowledge and practical skills in clinical research to complement her monitoring activities and comply with industry standards.

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share Marta Marszalek's feedback underscores the strengths of the CCRPS certification course in the self-paced learning and its adaptability to individual needs. Her constructive suggestions for enhancing lecture delivery and incorporating practical examples provide actionable insights for course developers. Overall, her positive experience and the tangible benefits she derived in terms of career advancement highlight the course's effectiveness in equipping professionals with the necessary skills for clinical research roles.

Key Takeaways

● Marta appreciated the self-paced nature of the course, which allowed her to organize her learning schedule to fit her personal and professional commitments.

● She suggested improvements in content delivery, recommending that lecturers should summarize key points instead of reading slides verbatim, which could enhance learner engagement and retention.

● The course significantly boosted Marta’s confidence and prepared her for career advancement, leading to more job offers and enhanced professional credibility.

● The minimalist and visually engaging platform was noted for facilitating a smooth learning process, aligning well with her preference for a straightforward and distraction-free interface.

Overall Impressions:

● Marta found the course well-structured and accessible, particularly valuing the ability to learn independently while having access to external support.

Learning Enhancements:

● Marta appreciated the self-assessment opportunities, which helped identify areas that needed review, although she highlighted the monotonous delivery of some lectures as a point for improvement.

Course Format and Accessibility:

● Open to contributing as a course advisor, Marta is willing to provide recommendations to enhance future editions of the course, reflecting her vested interest in the continuous improvement of the curriculum.

Impact on Professional Development:

● Adding the certification to her CV and LinkedIn profile significantly increased her marketability and helped secure new job opportunities, affirming the practical benefits of the course.

@3:24 - Marta Marszalek

Discusses her favorite moments from the course, particularly enjoying the beginning and the self-assessment challenges that helped identify areas needing review.

@4:22 - Marta Marszalek

Explains that the course was exactly what she was looking for, praising its self-paced structure and the availability of presentations.

@5:00 - Marta Marszalek

Suggests improvements for the course, particularly recommending that lecturers provide summaries of key points instead of reading slides verbatim.

@6:26 - Marta Marszalek

Mentions that including more real-life case studies and practical tests could enhance the learning experience.

@7:26 - Marta Marszalek

Feels the course is affordably priced and suggests that with certain improvements, it could be marketed at a higher price point to reflect its value better.

@10:36 - Marta Marszalek

Describes her need for quick certification for compliance and professional reasons, valuing the course's flexibility and ability to manage her learning schedule.

@14:00 - Marta Marszalek

Comments on the minimalist and visually engaging learning platform, which she found easy to use and helpful for her studies.

@16:17 - Marta Marszalek

Discusses how the course facilitated her involvement in more advanced monitoring activities and compliance work, enhancing her career opportunities.

Katie Decker completed the CCRPS certification course, aiming to bolster her extensive practical experience in clinical research with formal training. This certification enhanced her professional profile by validating her knowledge and skills, aligning with industry standards, and preparing her for advanced roles in clinical research.

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share Katie Decker's feedback from the CCRPS certification program highlights the effectiveness of the course in reinforcing and expanding her knowledge in clinical research. Her suggestions for incorporating more interactive elements and enhancing the marketing of the course's flexibility are valuable insights that could help improve the learning experience for future participants. Overall, her positive review and the tangible benefits she has experienced in her career underscore the value of the CCRPS program in professional development.

Key Takeaways

● Katie appreciated the self-paced online format, which allowed her to manage her learning alongside work commitments efficiently.

● While she found the video sections engaging, Katie noted that the lengthy reading sections could be improved with more interactive elements to maintain learner engagement.

● The certification significantly boosted Katie's confidence and enhanced her resume, making it more compelling to potential employers.

● Katie suggested that the course could better highlight its flexibility and the advantages of the self-paced nature on the website to attract more learners.

Course Experience and Content:

● Katie enjoyed the accomplishment of completing the course and obtaining her certification. She valued the course as a good refresher on research basics and appreciated learning new aspects of clinical research.

Interactive Learning Suggestions:

● To improve engagement, particularly during longer reading sessions, Katie recommended incorporating interactive elements such as note-taking or highlighting within the course materials.

Motivation and Outcomes:

● Choosing the course for its self-paced format, Katie needed a certification that could be completed alongside her job without requiring a degree. The course fulfilled these requirements and prepared her for career advancement.

@0:33 - Courtney Fulkerson (Certified Clinical Research Professionals Society CCRPS)

Initiates the interview and sets the stage for gathering feedback.

@0:41 - Katie Decker

Shares her favorite moments from the course, particularly the sense of accomplishment from completing the certification.

@1:04 - Katie Decker

Discusses the unexpected ease and convenience of the online, self-paced format after initial expectations of an in-person exam.

@1:37 - Katie Decker

Critiques the course content, suggesting enhancements for the lengthy reading sections and praising the video segments.

@3:19 - Katie Decker

Comments on the website’s presentation and how it could better emphasize the program's user-friendly, flexible nature.

@4:10 - Katie Decker

Expresses interest in revisiting the course for refresher training, particularly to stay current on key aspects like documenting adverse events.

@6:00 - Katie Decker

Shares her professional background and how the course aligned with her career progression from a receptionist to a study coordinator.

@9:32 - Katie Decker

Finds the exam portion of the course particularly validating, realizing the depth of her knowledge and expertise.

Aishwarya Sukumar completed the CCRPS certification course to enhance her understanding of FDA regulations and adapt to the clinical trials industry in the United States after relocating from abroad. This certification broadened her professional scope, solidified her theoretical foundations, and equipped her for higher positions within clinical research, transitioning from a Clinical Research Coordinator to a Clinical Research Associate role.

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share Aishwarya Sukumar's feedback underscoring the CCRPS certification program's effectiveness in accommodating diverse learning needs while suggesting areas for enhancement such as increased practical engagement and better support systems. Her progression in her career illustrates the tangible benefits of the course, advocating for its value in professional development within clinical research.

Key Takeaways

● Aishwarya appreciated the self-paced online format which provided the flexibility needed to balance her studies with personal responsibilities.

● She suggested incorporating more practical, real-world examples and scenarios to enhance engagement and applicability of the course material.

● Highlighted a gap in support for complex inquiries within the course, suggesting a more robust mechanism for answering participant questions could enhance the learning experience.

● The course significantly boosted her confidence, enhanced her resume, and equipped her with the knowledge necessary to progress in her career from a CRC role to a CRA position.

Course Format and Learning Experience:

● The self-paced nature and extended timeline allowed Aishwarya to effectively manage her study schedule without compromising her responsibilities as a new mother.

Motivation for Course Selection:

● Chose the CCRPS program for its affordability and flexibility, crucial as she was adjusting to new motherhood and transitioning careers in a new country.

Professional Growth:

● The course facilitated a smooth transition into the clinical research field in the U.S., providing her with necessary certifications and boosting her credibility in job interviews.

@2:38 - Aishwarya Sukumar

Aishwarya highlights the self-paced aspect of the course, appreciating the flexibility it offered to fit into her schedule as a homemaker.

@4:57 - Aishwarya Sukumar

She discusses the relevance and quality of the course content, which was appropriate for her needs at the time.

@10:48 - Aishwarya Sukumar

Aishwarya shares her motivation for choosing the course, emphasizing its cost-effectiveness and the convenience of its self-paced format, which was essential while managing family commitments.

@14:13 - Aishwarya Sukumar

She explains the adequate duration provided by the course to thoroughly understand and assimilate the content, despite the complexities encountered in the final modules.

@15:09 - Aishwarya Sukumar

Aishwarya details how she updated her resume with the new skills and knowledge gained from the course, enhancing her professional profile and aiding her job search in clinical research.

@17:07 - Aishwarya Sukumar

She appreciates the tips on resume writing provided at the end of the course, which helped her tailor her resume more effectively for job applications in the clinical research field.

@18:09 - Aishwarya Sukumar

Aishwarya reflects on her career progression after completing the course, highlighting her advancement from a CRC to a lead CRC and eventually to a CRA role, demonstrating the significant impact the course had on her career trajectory.

Renata Noronha completed the CCRPS certification to transition from pharmacovigilance to clinical research. This certification enriched her understanding of international PV requirements and helped her secure a job at a clinical research organization, advancing her from an associate to a lead safety associate.

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share Renata Noronha’s feedback providing valuable insights into the strengths and areas for improvement of the CCRPS certification program. Her positive experience and constructive suggestions will be instrumental in enhancing the course structure, content, and delivery, ultimately enriching the learning experience for future participants aiming to advance their careers in clinical research.

Key Takeaways

● Renata appreciated the clear, structured format of the course, highlighting its ease of follow-through which enhanced her learning experience.

● Enjoyed the global perspective on pharmacovigilance (PV) requirements which added valuable insights applicable to her career in clinical research.

● The certification was pivotal in securing her new role at a clinical research organization, aiding her transition from an associate to a lead safety associate.
● Benefited from the self-paced nature of the course, which allowed her to expedite her learning to align with career opportunities.

Learning Experience:

● Found the course modules well-organized and straightforward, aiding her comprehension and retention of information.

Motivation and Background:

● Chose the CCRPS program to facilitate a career shift from pharmacovigilance to clinical research, driven by the course’s specialized focus and comprehensive coverage of necessary skills and knowledge.

@1:05 - Renata Noronha

"I found that the course was easy to follow. I liked that it was structured... It was good for me to go through."

@2:33 - Renata Noronha

"This has actually worked out pretty well. Once I started the course, I got an interview for a clinical research company... I was able to tell them I was transitioning to finish it."

@3:40 - Renata Noronha

"The course was just like a good foundation for you, just as you're transitioning."

@5:22 - Renata Noronha

"The course was good."

@7:56 - Renata Noronha

"I knew what I was looking for, so when I read the information, I was like, okay, this is what I was looking for."

@9:10 - Renata Noronha

"I would love to be able to revisit the course... I would like to do something better something than something maybe later."

@10:13 - Renata Noronha

"I got my Argus certification. That's everything."

@11:07 - Renata Noronha

"Yeah, I think I would revisit the course."

@19:42 - Renata Noronha

"I liked how the course talked about the different requirements in different countries."

@20:36 - Renata Noronha

"So based on my experience, I think I would recommend it to people who are looking to maybe transition to clinical research."

@21:29 - Renata Noronha

"Since I've completed the course, I got a job at a clinical research organization."

@21:49 - Renata Noronha

"Now I'm going to be starting as a lead safety associate."

@23:09 - Renata Noronha

"Definitely, that's awesome. I feel like you did, I mean, it worked out perfect that you like completed the course and then you got the job and then now you're moving into another one."

Dr. Vrushali Borawake transitioned from medicine in India to clinical research in Germany after completing the CCRPS certification. This program enhanced her job interview confidence and provided her with key industry knowledge, enabling her to secure roles as a CRC, CRA, and now a project manager. Dr. Borawake recommends this course to international medical professionals seeking careers in clinical research.

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share Dr. Vrushali Borawake's feedback underscores the CCRPS program's significant impact on her career transition and advancement. Her suggestions for incorporating more interactive learning tools and her endorsement of the program's applicability across different regulatory environments provide valuable insights for future course enhancements. These improvements could further enrich the program's effectiveness in preparing professionals for successful careers in clinical research.

Key Takeaways

● Dr. Borawake successfully transitioned from medicine in India to clinical research in Germany, attributing significant career advancements to the CCRPS courses.

● She secured positions as a Clinical Research Coordinator (CRC) and Clinical Research Associate (CRA), and has recently advanced to a Project Manager role.

● The courses provided her with essential knowledge and confidence, particularly in job interviews, by familiarizing her with industry-specific terminology and documentation.

● Dr. Borawake highlighted the course's effectiveness for international medical professionals seeking to enter the clinical research field in Germany, noting its comprehensive coverage of relevant regulations and practical applications.

Learning Experience:

● Appreciated the structured approach that covered clinical research from start to finish, which was instrumental in her understanding of the field.
● Found the mix of PDFs, videos, and real-document examples particularly beneficial in preparing for real-world applications.

Application of Knowledge:

● The course content directly influenced her ability to perform effectively in her roles, especially with tasks like site suitability forms and other CRC/CRA responsibilities.

@0:18 - Dr. Vrushali Borawake

"Basically, it has helped me so much... I did the first course for CRA and then a second course for project management and clinical research."

@0:52 - Dr. Vrushali Borawake

"So the first offer I got was from the first course as a CRA... the second office they were saying we can offer a project manager position as well."

@1:33 - Dr. Vrushali Borawake

"What I liked about what I found very interesting about CRA course that it was from initially into end of the study and not just like considering that you're already a coordinator and then you're shifting to associate side."

@3:38 - Dr. Vrushali Borawake

"When I was searching, I was searching for a coordinated course or something. But to be honest, I went into chat GPT, and CCRPS definitely comes into first fight... it was also a very reasonable amount."

@5:39 - Dr. Vrushali Borawake

"The sequence was very appropriate obviously because when I started here they were looking for a new coordinator for a new study so I had to start from site suitability and I'm not screening and randomization so exact from zero so the exact sequence that I learned in the course was followed here."

@17:22 - Dr. Vrushali Borawake

"Yeah, so I did mention it because in Germany there are a lot of Indian doctors who have married somebody in Germany and then they come and they want to start in medical or clinical research part... I recommended it a lot of people who have a medical background from India and can understand in English this course and then apply it in German at practice."

@18:53 - Dr. Vrushali Borawake

"Yeah, sure. Definitely. it has accelerated it a lot because I had a timeline in mind... But for me, it worked out like 11 months of CRC and now starting as a associate project manager, as an entry level project manager."

Rabiea transitioned from a physician and pharmacologist in India to a confident drug safety physician after completing her CCRPS certification in pharmacovigilance.

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share Rabiea's feedback highlights the CCRPS program’s effectiveness in delivering comprehensive and accessible pharmacovigilance training. Her suggestions for interactive enhancements and internship opportunities offer valuable pathways for program improvement, potentially increasing the practical applicability of the course for future learners.

Key Takeaways

● Rabiea appreciated the course's comprehensive nature, noting its gradual build-up from basic concepts to more complex topics in pharmacovigilance.

● The ability to re-listen to video modules and access material from any location was highly valued, enhancing her learning flexibility.

● Detailed modules on regulations and the ARGUS safety database provided her with practical skills and confidence, making her feel job-ready.

Program Structure:

● The curriculum's structured approach in covering pharmacovigilance from fundamentals to advanced topics was effective.

Learning Tools:

● Video modules were particularly useful for revisiting complex concepts, ensuring thorough understanding.

Career Impact:

● The course significantly boosted her confidence in job interviews and discussions regarding drug safety, evidencing the program’s relevance to her career progression in pharmacovigilance.

@0:44 - Rabiea Bilal

"First of all, thank you very much for having me here...I'm a physician and also a pharmacologist...I chose this [course] because I wanted to pursue my career as a drug safety physician.”

@4:38 - Rabiea Bilal

"I would also like to add about the portion on the ARGUS safety database...those videos, they give you a feeling, you know, after going through all those videos it gives you a feeling that you're actually working on it."

@5:56 - Rabiea Bilal

"I was actually looking for a program that could enhance my understanding of drug safety and being a physician and a pharmacologist as well."

@10:12 - Rabiea Bilal

"No, I think [the information on the website] was pretty much sufficient...When I opened the website, there was sufficient information over there."

@14:00 - Rabiea Bilal

"I basically found it quite comprehensive...covering all the things that, you know, I thought would be sufficient at least as a beginner."

@16:22 - Rabiea Bilal

"As a drug safety physician, I consider this course as a key course, and as my key training course..."

@19:10 - Rabiea Bilal

"The most engaging [part]...was the documentation part...you already have provided the forms that one has to fill at the site."

@19:50 - Rabiea Bilal

"The beauty of this program is that it builds your knowledge gradually starting from the very basics and digs down deeper into the concepts..."

Olajumoke transitioned from plant biology to clinical research, boosted by a CCRP course that enhanced her job readiness and career progression in clinical research recruitment.

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share Olajumoke Owati's feedback underscores the effectiveness of the CCRP certification course in providing a solid foundation in clinical research. Her suggestions for including PDF content highlight an opportunity to enhance the course's accessibility and utility. Her positive experience and subsequent career success exemplify the course's potential to significantly impact professional development in clinical research.

Key Takeaways

● Olajumoke appreciated the comprehensive introduction to clinical research provided by the course. The curriculum covered essential topics such as clinical trials, informed consent, patient safety, adverse event reporting, and ethics, which she found fundamental for beginners.

● The video format of the course was engaging and facilitated easy understanding of complex topics. However, Olajumoke suggested that having PDFs of the video content would be beneficial for reference purposes.

● The course significantly boosted her confidence, enabling her to secure a job in clinical research. She felt well-prepared to discuss clinical research topics knowledgeably during job interviews.

● Olajumoke highly recommends the course for individuals starting a career in clinical research, citing its affordability, comprehensive content, and engaging delivery.

Program Structure:

● Learning about subject recruitment was particularly enlightening for her, providing practical knowledge that directly applied to her job in clinical research recruitment.

Learning Tools:

● The course's affordability and comprehensive beginner-level content were decisive factors in her choice. Olajumoke was transitioning from a background in plant biology to healthcare and was drawn to the structured learning path offered by CCRP.

@0:36 - Olajumoke Owati

"Learning about the fundamentals of clinical research and recruiting subjects was a highlight for me."

@1:22 - Olajumoke Owati

"I chose the CCRPS for its beginner-friendly content in clinical research, which was exactly what I was looking for during my MPH."

@2:29 - Olajumoke Owati

"Suggesting that video content should also be available in PDF format for additional reference and study convenience."

@3:30 - Olajumoke Owati

"As a beginner, I found the course content to be comprehensive and sufficient for my initial needs in clinical research."

@4:27 - Olajumoke Owati

"I frequently revisit the course material to strengthen my understanding, especially for consenting participants in clinical research."

@5:01 - Olajumoke Owati

"Open to providing recommendations for future course editions and potentially being featured as a course contributor."

@6:31 - Olajumoke Owati

"Shared her transition from plant biology to healthcare and how the CCRP certification facilitated her entry into clinical research."

@9:01 - Olajumoke Owati

"Describes how the course enabled her to effectively discuss clinical trial ethics during a job interview, leading to her employment."

@11:06 - Olajumoke Owati

"Praised the learning platform for its smooth, engaging format and expressed a preference for having PDF materials as well."

@13:05 - Olajumoke Owati

"Found the section on clinical research recruitment particularly engaging, clarifying her understanding of the recruitment process."

@14:12 - Olajumoke Owati

"Recommends the course for its affordability, comprehensive content, and accessibility, emphasizing its lifetime access for continuous learning."

@15:06 - Olajumoke Owati

"Details her career progression in clinical research since completing the course, including promotions and expanded responsibilities."

Vinil Transitioned From Overseas PV Roles To North American Market Success After Gaining Crucial Regulatory Knowledge Through The CCRP Course.

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share Vinil's feedback highlights the CCRP certification program's effectiveness in providing comprehensive education in pharmacovigilance and clinical research, tailored to the needs of professionals transitioning to the North American healthcare sector. His successful application of course learnings in securing employment underscores the practical value of the program. Vinil's suggestions for including more regulatory comparison could help further tailor the course for international professionals.

Key Takeaways

● Vinil appreciated the broad understanding of pharmacovigilance (PV) and clinical research that the course provided. It helped him connect his previous truncated job roles into a coherent whole.

● The course content was instrumental in helping Vinil transition to the North American job market, particularly with knowledge about PV processes in North America.

● The course content directly contributed to Vinil securing his current role, allowing him to effectively discuss industry standards and processes during job interviews.

● Vinil valued the self-paced, online format of the course, which was crucial for managing his schedule as a newcomer to Canada.

● Vinil would recommend the course to others, especially those new to North America or transitioning roles, due to the course’s comprehensive content and flexible format.

Favorite Course Elements:

● Learning the end-to-end PV process was particularly enlightening for Vinil. He enjoyed how the course detailed each step of the process, which enhanced his understanding of his role in the broader industry context.

Content Satisfaction:

● The course met Vinil’s needs perfectly by providing detailed guidelines and regulations for FDA and Health Canada submissions, which were crucial for his career transition in North America.

Website and Support:

● The website was user-friendly and informative. Vinil utilized the chat feature to get immediate answers to his questions, enhancing his enrollment experience.

@0:28 - John Vinil

"Favorite moments from the course were learning the full, end-to-end PV process which connected all the pieces of my previous roles in pharmacovigilance."

@2:00 - John Vinil

"Chose the CCRPS course to understand North American pharmacovigilance processes after moving from India, and found the course's focus on FDA and Health Canada regulations exactly what was needed for a smooth transition."

@3:07 - John Vinil

"Discusses how the course provided a comprehensive understanding of pharmacovigilance, leaving little room for additional content needs."

@4:33 - John Vinil

"Suggested a potential addition to the course could be a bridging segment for international professionals to better understand the differences between their home country's regulations and those in North America."

@7:16 - John Vinil

"Expresses interest in revisiting the course for refresher information, especially on advanced topics like PSURs and PADERs."

@8:21 - John Vinil

"Open to providing recommendations for future course editions and contributing as a course contributor."

@11:08 - John Vinil

"Discusses how the course's detailed content on pharmacovigilance roles and responsibilities directly impacted his job application process and interviews in North America."

@13:10 - John Vinil

"Shares how course knowledge made him a memorable candidate during job interviews, leading to his current role."

@14:57 - John Vinil

"Appreciates the self-paced nature of the course, allowing him to fit it into his busy schedule effectively."

@16:08 - John Vinil

"Highlights how the course facilitated a career transition by enhancing his resume and providing crucial industry knowledge for interviews."

@19:23 - John Vinil

"Found the sections on PSURs and PADERs most beneficial for his professional development in pharmacovigilance."

@20:57 - John Vinil

"Recommends the course to others, especially from the Asia-Pacific region, for its comprehensive content and practical utility in North American job markets."

Rose Hyson Transitioned From Educational Research to Clinical Trials Project Management, Enhancing Study Compliance and Management Skills Through the CCRP Course.

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share Rose Hyson's feedback underscoring the CCRP certification program's effectiveness in delivering comprehensive, flexible, and applicable education in clinical research management. Her experience highlights the program's utility in real-world applications, such as preparing for audits and enhancing trial management. Suggestions for more interactive content and additional focus areas suggest avenues for further enrichment of the course to cater to a broader range of professionals within the clinical research field.

Key Takeaways

● Rose found the PowerPoint slides provided during the course exceptionally useful for reference, especially useful when revisiting content for practical application.

● The section on master trial files was particularly valuable for Rose. She applied this knowledge during an audit she faced shortly after completing the course, significantly aiding in her preparedness and response.

● While Rose appreciated the self-paced nature of the course due to its flexibility, she noted the experience felt isolating at times. She suggested that incorporating more interactive videos could enhance engagement and diminish the sense of isolation.

● The content on trial processes and paperwork was highly relevant and applicable across various trial types, proving beneficial in her role.

● Rose would recommend the course to individuals transitioning into clinical research manager roles due to the foundational knowledge it provides.

Content Satisfaction:

● Coming from a non-clinical trial background, Rose valued the comprehensive introduction to clinical trials, which helped bridge her knowledge gap as a new clinical trials project manager.

Learning Platform:

● Rose found the platform easy to use and appreciated the availability of materials for download, which facilitated her learning during commutes.

@0:32 - Rose Hyson

"The PowerPoint slides were incredibly useful, and I've revisited them multiple times for reference."

@1:59 - Rose Hyson

"Learning about the master trial files was crucial, especially since I was audited shortly after the course, which allowed me to directly apply what I learned."

@3:05 - Courtney Fulkerson

"It sounds like the self-paced format was key for you but felt isolating. We'll consider how we can make the learning experience feel more inclusive."

@3:38 - Rose Hyson

"I work primarily in behavioral trials, so including content specific to that could enhance the course for similar professionals."

@4:47 - Rose Hyson

"In a refresher course, I'd focus again on the master files to solidify my understanding and application in real-world scenarios."

@5:44 - Rose Hyson

"I chose this course over others because it was more affordable and flexible, fitting my needs better than more structured programs."

@6:51 - Rose Hyson

"While exploring options, some alternatives felt less legitimate, which steered me towards choosing this more professional and straightforward course."

@7:05 - Rose Hyson

"Jumping into a clinical trials project manager role without prior experience, this course bridged the gap in my clinical trial management knowledge effectively."

@10:14 - Rose Hyson

"Handling an audit immediately after the course showcased the direct benefits of the training, boosting my confidence in managing compliance aspects effectively."

@11:00 - Rose Hyson

"The central part of the course related to trial processes and paperwork was universally applicable and especially beneficial for my role in behavioral trials."

@12:38 - Rose Hyson

"The course empowered me to manage our studies more effectively, leading to a well-organized and compliant operational environment."

Ossai Opene: From Process Safety Expert to Clinical Research Novice, Gaining Confidence and Direction with CCRPS Certification

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share Ossai Opene’s feedback highlights the effectiveness of the CCRPS certification program in providing a comprehensive educational experience tailored to individuals transitioning into clinical research. His suggestions for course improvement focus on optimizing content organization and exam processes to enhance educational outcomes for all participants. His positive experience reflects the program’s capacity to equip newcomers with the confidence and knowledge required for a successful career in clinical research.

Key Takeaways

● Ossai appreciated the straightforward, easy-to-follow video presentations and found the sample questions at the end of each module particularly useful for reinforcing learning.

● He suggested that restructuring the course to group related topics together, such as inspections and audits, would improve logical flow and learning efficiency.

● Ossai recommended generating new, random questions for each exam attempt to ensure a robust testing experience, enhancing the learning outcome.

● He found the roles and connections between CROs and CPIs most engaging and informative, providing clear insights into the clinical research operation landscape.

● Ossai would recommend the course based on the quality of materials, self-paced format, and positive testimonials from other learners.
● Although new to the field, the course significantly boosted Ossai’s confidence and knowledge, preparing him for potential roles in clinical research.

Course Completion Time:

● Ossai completed the course in one week, leveraging his prior experience in process safety and auditing, which allowed him to progress quickly through familiar content.

Learning Platform Experience:

● He praised the platform for its smooth functionality and engaging format, which included helpful downloads and knowledge checks.

Here are the revised timestamps with the updated links for key parts of Ossai A Opene's interview with Courtney Fulkerson:

@0:25 - Ossai Opene

"Videos in the course were extremely helpful and straightforward, enhancing my learning."

@1:33 - Ossai Opene

"I sought a course to help transition into clinical research, considering my background in mechanical engineering and interest in healthcare."

@3:43 - Ossai Opene

"Suggested improvement: Grouping related modules together like inspections and audits to improve the learning flow."

@5:06 - Ossai Opene

"Repetition between modules could be reduced to streamline the content."

@6:18 - Ossai Opene

"While the course was robust, a brief intro to data analytics as part of clinical research could be beneficial."

@8:00 - Ossai Opene

"Would revisit the course for a refresher to reinforce learning, suggesting shorter refresher modules for practical application."

@10:05 - Ossai Opene

"Chose the course for its affordability, quality, and positive testimonials, comparing it to other more expensive options."

@15:49 - Ossai Opene

"Completed the course in a week, leveraging previous experience in inspections and auditing."

@17:00 - Ossai Opene

"Updated resume to reflect new skills but plans to enhance LinkedIn profile to better showcase clinical research capabilities."

@18:21 - Ossai Opene

"Praised the learning platform for its engaging videos, downloadable materials, and knowledge checks."

@20:17 - Ossai Opene

"Found the CRO/CPI roles and their interconnections the most intriguing part of the course."

@21:00 - Ossai Opene

"Would recommend the course for its comprehensive content, flexibility, and the self-paced online format."

Clinical Research Coordinator Certification Case Study Featuring February 2024 Cohort Graduate Lisa-Pierre

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share our second graduate case study interview from Lisa, a recent graduate of our CRC certification program.

Key Takeaways

● Lisa-Pierre had a very positive experience with the self-paced online format of the course. She appreciated the flexibility it provided.

● The course gave Lisa-Pierre the clinical research knowledge and confidence she needed to obtain a CRC job right after finishing school.

● Lisa-Pierre felt the course covered all the necessary basics and she did not have any suggestions for additional topics to include.

● The course certificate helped Lisa-Pierre update her resume and get hired at a prestigious research institution.

Impact on Confidence and Employability

● The course certificate boosted Lisa-Pierre’s confidence in applying for CRC jobs despite having no direct US research experience. She believes the certificate was critical in helping her get hired at a top research institution right after finishing school.

Most Valuable Topics

● Lisa-Pierre found the overview of clinical research processes and role of CRCs most valuable. The regulatory topics were important but more difficult.

Recommendations for Others

● Lisa-Pierre would recommend the course to help people get the research knowledge needed for their resume and transition into the field, especially those without research degrees.

Career Advancement

● Completing the course allowed Lisa-Pierre to begin her career as a CRC at Columbia University. She has received other job offers since then.

@0:05 - Courtney: Okay, well thank you for your time and congratulations on you successfully completing the CCRRPS program and taking this time to meet with me and we're pretty much just going to go through a quick question answer conversation pretty much just to prepare the company or future graduates of the program.Okay so can you share some of your favorite moments from the course that enriched your learning experience?

@0:38 - Lisa-Pierre: I think for me what I really liked is that it was self-paced so I started this course I was still in school and I knew that I wanted to get a job like as soon as I finished so I was able to like take my time and then it was tailored to me. I was able to do it at my own pace and go back to the lesson when I was I was unsure about something so that had to get a like what I like the most about the course.

@1:02 - Courtney: Okay, good to hear. What sort of program were you looking for when you chose CCRPS and were you placed at the content once you got started?

@1:11 - Lisa-Pierre: Yes, I was just looking for something to give me more insight on the clinical research coordinater. And I knew little bit about research, but I didn't know about that specific positioning detail. So that gave me a good run-through of what it was about, what I needed to know. And I think I was pretty satisfied with everything I got from the course.

@1:32 - Courtney: Okay, good stuff. Looking back, is there any aspect of the course that you feel like have been enhanced to make it more rewarding?

@1:43 - Lisa-Pierre: Honestly, not really. I feel like I really enjoyed my experience. And I feel like I was able to get assistance when I needed it. I had questions, help. And again, just go back to my lessons.Whenever I wasn't sure about something, so I don't think there's anything I would change from there.

@2:00 - Courtney: of course. Okay. And were there any additional topics or elements that you wish were included within? Basically, just to give you a better understanding of clinical research.

@2:11 - Lisa-Pierre: So I don't think so. I think I covered a lot. Again, I had like a little background on research from school and it went into detail with like regarding other topics that I didn't know about. And now being, I'm currently working as a clinical research coordinator and I feel like I got all the basics I needed. Even when I started the job with the trainings, most of the things that I was being taught in the trainings for the job, not the specific research were doing, I had already seen from the course. So yeah.

@2:42 - Courtney: Well, that's good to hear. When you were considering enrolling, were there any specific information on our website that could have been better highlighted with the benefits of this course for you?

@2:54 - Lisa-Pierre: Um, honestly, it's been a while since I enrolled, but, um, I think for me, like, when I went to look at the course, I just wanted to see, you know, what was included and what I would get from it. And honestly, from what I can remember, I feel like it gave me, like, a pretty detailed information of what it was about and that's what I was looking for. So yeah.

@3:22 - Courtney: Would you consider revisiting the course for a refresher and is there anything specific you'd want to see within a refresher course?

@3:31 - Lisa-Pierre: Yeah. I would definitely go back to it when I first got hired. wasn't scared because it was my first time doing the whole CRC. And I did go back to just have the, like, just have a refresher and just be, be well prepared for my, for my job. I think for me, like, it's a lot about like GCP, I feel like that's something that's really emphasizing. So I'm working in the field, so I...It would be what I would go back to. Yeah, thank you for that input.
@4:52 - Courtney: And then could you share what factors motivated you to choose this course and how it stood out from other options that you may have considered?

@4:59 - Lisa-Pierre: Um, yeah. Oh, I, again, I was in school and I knew that I wanted to work in research, but I didn't exactly like, you know, work in research. When I went on your website, there was a CRC position and that's the one that spoke the most to me because it was, I had it but to me to have like patient facing experience, which is what I was looking for. And again, what mostly attracted me was the self-paced because I didn't want to be subjected to something where I would have to attend classes at a specific time and just be there because I had a lot going on at the time. So that's definitely something that was attractive, like that attracted me to the course. And the other thing is that financially, I think it was a good, it was a good option for like the price and what I was getting compared to others because when I looked at others, a lot of them were more expensive. Well, according to my format, when I compared it to my budget. Yeah. Yeah, that's definitely okay.

@6:02 - Courtney : So you did explore other offers or different programs before. Yes. Mm-hmm then can you share about your professional journey prior to embarking on a course?

@6:13 - Lisa-Pierre: Yeah, so I was in school in Cuba I was a medical student and I wanted to come here to practice. But I knew that like you don't have to pass my exams and I didn't want to have a gap on my CV So I wanted to get into research, but I didn't know how exactly to get into research I didn't want to be doing like just lab work research or just I wanted to have something that was patient-facing why would it gets me to write people and I Think that's that's what led me to deciding to do look into like seriously positions And then I think also when I went on the website like there was a lot of information of what I could do with Um, the certificates, I was like, okay, this seems like something that, um, that's beneficial to me. Um, my prior research experience, it was from full when we had to do papers and everything. So it, I did have experience, but I didn't have any experience here in the state. So. Perfect.

@7:44 - Courtney: Okay. And then after completing the course, how did you update your resume to reflect your new found skills and knowledge and how has it enhanced your professional profile?

@7:53 - Lisa-Pierre: Um, so I just added this, like the certificate on my, um, resume. A lot of jobs I've tried to ask if I had any knowledge of like GCP and they had some other like they had specific things that they asked if I had knowledge on in research and that definitely helped me because I had proof that you know I did a certificate that helped me get the knowledge that I needed for the job. So I feel like that definitely helped me because street out of school with no research experience. think it would have been a bit harder to get a job.

@8:53 - Courtney: Yeah, good. So how would you describe your experience with our learnings?

@9:00 - Lisa-Pierre: Did it facilitate a smooth and engaging learning process? Yeah, it definitely did. I think for me, just had to, hard part was just being consistent because I didn't have anybody to answer to anybody to push me. But I think the learning experience is very nice. It's very detailed. You get, you get all information you need and you get to replay if you didn't understand something. So it's, I think it works because it's, it's, when I compare it to let's say taking classes where you take the clock and that's done, but then you can take the path over and over and over and so you know, you feel like you understand it. And I think that's another thing that I really liked about the program.

@9:45 - Courtney: Yeah, that's a great feedback. Alright, and then can you share how the course boosted your confidence and prepared you for job interviews or career advancements in clinical research?

@9:55 - Lisa-Pierre: Oh, yes. So before I had the sophistication, I knew I wanted to get into research because that would help me on the long haul, but I was scared. I didn't think I was going to find a job because I was a foreign graduate. I didn't have any experience here. I didn't have like the research experience I had was in here and it would be hard, you know, demonstrate like with the guidelines here. It's not the same thing. So I think once I got a tradition, I felt more confident in applying for jobs and saying listen, I had have a certificate. Some of these classes, I know what this is about, I know what research is about, and so I think it definitely boosted my confidence in like just applying for jobs because sometimes I would see jobs and I wouldn't apply for them because I'm like, I'm not going to get it even if I get it, I going to be able to keep up with the pace? So I think that's how it helped me.

@10:47 - Courtney: Yeah, well that is amazing to hear. What part of the course did you find most engaging and beneficial to your professional development?

@10:55 - Lisa-Pierre: With part of the course. Honestly, it's been a while since I've been the course. think what I like the best is like you know when you first start and you tell you about research in general, what it is, phases, how it's healers to patients and what's involved. think when you get into the degree things of like FDA regulations that was a bit you know it's necessary but it was a bit trickier for me. Yeah so yeah.

@11:23 - Courtney: Okay and then what are some reasons that you would recommend this first to others based on your experience?

@11:28 - Lisa-Pierre: I mean one it's a good thing to boost your CV to see how to certificate from an organization that's you know recognized. Another thing is that I believe that you know you get information and you get knowledge that you wouldn't necessarily get if you don't have any research background and then it's always just deep especially people like me who have like financial restrictions, who can go do a whole bachelor's or master's degree. I think That's a good like it's a good bridge in order to be able to get into research. So, yeah.

@12:07 - Courtney: Yeah, that's great. And last, could you share how your career has advanced into completing the course?

@12:14 - Lisa-Pierre: Yes, so I was able to get a job. I was able to get a job in research at Columbia University, which is yeah, which the department is really renowned for their research. And I think had I not had this certification, I wouldn't have been able to get it as such a prestigious university. I've been at the same company. I've even had people reach out to me to for other clinical jobs, clinical research jobs, sorry. So, I think that this is something that definitely helps because that's basically the only, know, official research being that I have.

@13:00 - Courtney: I think that that's all I need from you for now and then if anybody is going to reach out about just future like if they need some feedback or something like that, then they'll definitely do so. All right. Thank you.

@13:41 - Lisa-Pierre: I hope you have a great day. so much, you too.

You can follow Lisa-Pierre’s career story here.

ICH GCP Case Study Featuring February 2024 Cohort Graduate Aastha

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share our second graduate case study interview from Aastha, a recent graduate of our ICH GCP certification program.

Key Takeaways

• The course was very well structured, comprehensive, and easy to understand.

• The pace of the course allowed the learner to fully grasp concepts before moving on.

• The course covers important topics like ethical research and vulnerable populations in-depth.

Topics:

• Favorite aspects of the CCRPS course

• Well-paced, easy to understand, and comprehensive. Allowed time to learn concepts fully.

• Small online community for questions was helpful.

• Very positive overall experience, remembered concepts well.

• Enhancements for the course

• No recommended changes. Appreciated videos, PDFs, quizzes, and self-paced nature.

• Provided for all types of learners.

Additional topics for the course

• Appreciated in-depth coverage of ethical research and vulnerable populations. Surprised this was covered so well.

Website highlights

• Website clearly outlined course contents, process, and enrollment. Easy to find the right certification offered.

• Motivation for choosing the course

• Wanted to enhance clinical research skills and knowledge. This course clearly provided ICH/GCP certification. Liked self-paced convenience.

Aastha (ICH GCP student) and Courtney Fulkerson (clinical research course educator) Transcript - March 20

Duration: 23 mins

@0:08 - Courtney: Well, it’s a delight to have you here and congrats on completing your CCRPS program. And thank you for taking the time to meet with me today. We pretty much are just going to go through a question and answer style conversation just to pretty much get your feedback on the program and kind of give some feedback that we can take into the future graduates if you’re okay with that.

@0:34 - APS: Okay.

@0:34 - Courtney: Could you share some of your favorite moments from the course at and your learning experience?

@0:44 - APS: Yes. So my experience with the [ICH GCP] course overall was just very extremely positive because it was just that at a really good learning pace that allowed me to take my time and just to organize myself in terms of just like learning each concept. So what I really thought was that it was very well structured and comprehensive overall that it just made it easy for me to understand like the new concepts that I was learning. So that was really great about this course that I appreciated and I think it made me remember a lot of concepts a lot more.

@1:20 - Courtney: What sort of program were you looking for when you chose this program specifically and were you placed at the content of the course once you got started?

@1:31 - APS: Yeah. I was just I wanted I was looking for a program that was there to enhance my skills and knowledge in terms of clinical research practices. I just wanted something to add to my resume something that I could add to my certifications to help just advance in the field to secure a better job. And I think a like here just doing it with CCRPS. It was just an amazing experience because, again, like I said, everything was not rushed, so I really took my time understanding each concept really well. There was a small community where I could always just like, talk into, there was a little chat block while I was learning, where we could just put in our application questions, and it was optional, but I just really thought it was a great learning tool. So overall, all of that just needed a very positive experience and I learned a lot.

@2:29 - Courtney: Yeah, that’s great. Is there any aspect of the course that you feel could have been enhanced to make the learning experience even more rewarding?

@2:38 - APS: Um, honestly, I really thought overall it was just a very rewarding experience for me because I’m so used to just doing my undergrad and masters, everything. Things have been just so like, go, go, go, and because this was so structured, but it didn’t like give you that, um, limitation on what you can do or how to learn. It just gave you a visual aspect, which was like the video training, as well as like the theoretical PDF that I could read from. It really helped with everyones learning styles. according to me, I think it’s just like a perfect overall package to contribute any type of learner.

@3:34 - Courtney: Are there any additional topics or elements that you wish were excluded that could have maybe further elevated your understanding of clinical research?

@3:44 - APS: You know, I really appreciated when they talked about ethical research in vulnerable populations. When I came to pregnant women and fetuses, or I came to prisoners or the mentally incapacitated, I really thought it went in really great detail. Having done my master’s in applied health, I have like a superficial level of information on that and I thought the certification courses, are many in the market that really offer this certification. However, this course just overall did a really good job going in depth, which I feel like wasn’t just, it wasn’t just covered just for the sake of covering content, but like the examples that were just presented and everything, all the information that was there was really great. So I, that was an aspect or a topic that I thought wouldn’t be covered. So I was surprised that it was covered.

@6:25 - Would you consider revisiting the course for a refresher? And then is there any specific information that you would want to see within a refresher course?

@6:35 - APS Yes, of course. I feel like a few years down the road, this is something that you should always just come back upon and just look at it, because all the information is just so dense that it’s hard for you to almost forget or just kind of go over certain details. If you’re in the field of clinical research, this is obviously something that I feel like every couple of years I would want to do a refresher course. And I feel like just going back to it, yes, there were a lot of major topics covered, but maybe if I’m doing a refresher course, I would just want to go back on informed consent, patient safety, vulnerable population, and data recording and handling, I feel like those would be like key refresher topics. I think key five concepts would be great to just refresh your memory and just highlight all the main concepts as well.

@8:55 - Courtney: Could you share what factors motivated you to choose this?

@9:00 - APS Yeah, I think what motivated me to choose this course typically was I was already in the lookout to enhance my skills and knowledge and advanced clinical research practices and I had been going through I think the other potentially competitive space that I was looking at was City, I think CITI or something because I am in Canada so I feel like most people who work at hospitals they kind of refer you to that however I had a really difficult time kind of just like navigating around the website and just figuring out what I really wanted they had plethora of options and it kind of got me really overwhelmed whereas when I just with one simple search and a click when I searched up what exactly I was looking for which was I see a GCP certification this was just there it told me exactly what it entailed, what it will teach me, and how I’l get my certification. And it was for me, it was just at my own pace and something that I’m just in that position where I’m looking for jobs. just wanted to take some time to learn and enhance my skills and add that to my resume. So this just was almost like a very easy option for me because it just catered exactly to me. So I really liked that and that was, it was just really easy for me to enroll.

@10:15 - Courtney: Can you share about your professional journey prior to embarking on this course and how you envisioned this course would contribute to your career growth?

@10:59 - APS: Yeah, so I I am just a very recent graduate from school, from Master’s. did my undergrad in medical science and then I did my master’s in applied health sciences. So I wanted to this year, I wanted to take some time after taking a year or two off. Wanted to branch off and kind of get into the clinical research space because your undergrad and masters, was heavily involved in research where I worked with individuals with multiple sclerosis and it was just something that was like very, it was great, I really enjoyed it, it was very practical. This very competitive and I could not just have my degrees as something that could highlight my accreditations in terms of job research. So I thought getting a certification like this would be very helpful because obviously if I’m getting into the clinical research space, I need to be able to hold up the ethical background, the ethical standards, and just have to comply to all these research tools. That was my motivation. And then after once I came across this course, I was like, this is perfect. I’m going to learn a little bit more and enhance my knowledge. And then maybe it’ll give me a little edge when I apply to job.

@12:39 - Courtney: Great. Okay. Then how long did it take you to complete the course and absorb the wealth of knowledge it offered? And then also do you feel that the duration of the course is adequate for the learning that it involves?

@12:51 - APS: It didn’t. Honestly, I’m just like one of those like go-getters type of people. If I started something, I need to be just, I just am in it. involved and absorbed. So I believe it didn’t take me more than a week to finish the course because that was just my goal. Just wanted to just indulge and just start learning about what is there and to make sure that I understood everything before I took the to apply to such positions. So it took me around a week, but however, after completing the course, doing the quiz, I think I still keep going back to certain topics and certain things that I learned to kind of just keep refreshing my thoughts and to just understand that it may be on a deeper level that I might have not understood the first time around as it is with many things we learned. So I thought I think we are able to access the course I believe for another year or even more, which is amazing because like you said, I feel like I can go back to it and refresh my memory until I don’t have that access anymore.

@14:41 - Courtney: Okay then after completing the course how did you update your resume to reflect the skills and knowledge that it gave you and then how has it enhanced your professional profile?

@14:49 - APS: Um honestly I think in my certifications category I have added the ICH GCP or the Advanced GCP to see in my thing. I feel like obviously it definitely puts me at the top of the pile along with others. I’m confident that this is definitely a great thing to have had on my resume,which I didn’t have before.

@15:51 - APS: Did [learning platform] facilitate a smooth and engaging learning process? Yes, of course. I feel like it was like I said, it was very structural. and such a comprehensive tool that everything about it was just very easy to navigate through from the videos to the PDFs that links were right under the video. So if someone is not a visual learner like myself, they could just go through all the slide along with the video which is a little bit more concise and they could just follow along if they needed more details. There were other tools such as PDFs that you could refer back to. So I feel like there was just no doubt in like the navigation process around the course. You could always go back to something. You could always come back to a slide or look for something specific.

@16:38 - Courtney: Can you share how the course boosted your confidence and prepared you for interviews or career advancements in clinical research?

@16:51 - APS: Yeah. The course has been very, very relevant to any role in clinical research at the moment. And I feel like it did give me a little boost of confidence for sure to be able to apply to all the just all the jobs that were actually specifically asking for, hey, to have knowledge of good clinical practice or ICH GCP, which before I was, I was like, yes, I learned about it. But I don’t know, you know what I mean, it was just never, I was never confident or definitely boosted my confidence in that aspect. And I’m able to now just say that, yes, I learned about this. I know about these. And like, I value what all these ethical tools that you need in clinical research and be able to apply it.

@17:48 - Courtney: For sure. What part of the course did you find most engaging and beneficial to your professional development?

@17:53 - APS: Um, I think the most engaging part, which I really appreciated overall. in the structural part were the videos because the videos were just really good in terms of when they started they started with the history of like why did we even need such ethical or ethical standards or such clinical practices in like how did we put them in order before when things started obviously these rules and regulations weren’t there so I feel like it did a great job in explaining why we need to learn because I feel like certain people have that like for me if I’m learning something I want to know why I need to learn it and what was the root of it so I feel like that the course did a really great job in that and sorry I didn’t get the second part of the question.

@19:35 - Courtney: What are some reasons that you would recommend this course to others based on your experience?

@19:40 - APS: Well, there’s many first I feel like one reason I would definitely say is that it was just very very organized and structured that you’re able to follow From point a to point b to c so that by the time you’re you have to write your exam you know exactly the path you’ve learned and like you know th chronological order I guess of like how the research practices came into application so I feel like that is one of the I feel like it was just super easy to navigate super convenient very user friendly so I felt like I think that is something that everyone wants nobody wants to get confused and overwhelmed with other concepts like I did with other websites I feel and other institutions so and then see I feel like obviously you’e getting such a great such a great certification to add to your profile and it’ll obviously boost your resume and boost your confidence and I feel like you’re obviously advancing your career in that part aspect of study obviously this is just one of the courses that you guys offer so there’s many others that I was also looking at just doing like a clinical research coordinator or an associate if I need if need be in the future so I feel like yeah I just definitely recommend this course to anyone and I feel like whoever is looking to advance in their career whenever this could just be a perfect time saving thing I think because it’s to the team you can take your time but you just know that it’s not going to drag on. I feel like it’s a great course.

@22:00 - Courtney: I appreciate your time and You took to share your experiences and it’s certainly gonna help us just refine the courses for future learners So I really appreciate you and our good luck

@22:26 - APS: Thank you so much Courtney Thank you for your time as well, and it was a great chat.

Connect with with Aastha our recent February 2024 graduate here.

If you haven’t heard the story of TAK Flight 363, pay attention — it might save you hundreds of thousands of dollars or more on your next clinical research study by protecting you against CRA fraud.

But how is an airline flight relevant to clinical research or CRA fraud, you ask?

As it turns out, in more ways than you might think.

You see, Flight 363 was a passenger airliner that found itself attempting to land at Kazan International Airport in Russia, on November 17, 2013.

Sadly, the jetliner crashed, and all passengers and crew on board lost their lives.

The investigation into the crash revealed that the captain of the flight had obtained his pilot's license using falsified documents. He had not completed the required training and had significantly overstated his flying experience.

The tragic story of Flight 363 underscores the grave consequences that can result when an organization fails to properly vet the qualifications and integrity of its employees.

While the pilot's fraudulent actions are reprehensible, the airline's hiring process allowed an unqualified pilot with critical skill gaps to slip through the cracks.

With devastating results.

As a clinical research employer or hiring manager, this cautionary tale serves as a reminder to closely examine your own hiring practices and ensure that you have the necessary safeguards in place to prevent unqualified people from joining your clinical research team.

This CCRPS guide helps you identify any vulnerabilities in your hiring process that bad actors could exploit, and gives you the tools and techniques to combat them. Let’s dive in.

Is CRA Fraud Really a Problem You Need to Worry About?

You might be surprised to hear this, but many senior-level professionals in the clinical research industry are somewhat indifferent to the issue of CRA fraud.

The sentiment seems to be: the system still works. If it ain’t broke, don’t fix it, right?

This isn’t an accurate assessment of the risks. The outcomes of bad hires in clinical research may not garner as much media attention as the crash of an airliner, but the stakes can be just as high.

A botched study might lead to an ineffective treatment wrongly progressing to the next stage of development, or an effective one getting delayed or canceled due to sloppy procedures. In both cases, the consequences can sometimes be literally life or death for the people whose lives the treatment affects.

Aside from the potential human costs, the direct monetary costs to your organization are also very real.

Recent data show that even small-scale RCTs can cost more than $200K on the lower range. And depending on who you ask, larger studies for medical device or drug development can cost anywhere from $49 million, or $54 million, to even $375 million per drug or device.

Incidentally, that much money can buy you about 18 airliners of the kind that were involved in the Flight 363 crash. In other words, the fallout of a ruined study can be monetarily even more damaging than writing off a state-of-the-art commercial jet.

The Real Costs of Fake Qualifications

The scenarios above aren’t purely hypothetical. In recent years, there have been many examples of Contract Research Organizations (CROs) and sponsor companies facing the consequences of inadequate CRA hiring and oversight.

In 2016, the FDA issued a warning letter to Semler Research, citing data integrity issues that stemmed from unqualified or inadequately trained clinical research staff, including CRAs. The resulting unreliable study results not only damaged the CRO’s reputation but also impacted the sponsors who had relied on their services.

Similarly, Cetero Research faced significant fallout from data integrity issues arising from poor CRA training and oversight, among other things. In this case, it led to the company’s bankruptcy and forced several sponsors to repeat studies at a cost of millions of dollars.

As these examples illustrate, the costs of hiring unqualified or fraudulent CRAs can be staggering, both in terms of direct financial losses and long-term reputational damage.

Cases of clinical research staffers lacking sufficient or authentic training and experience are also not isolated incidents. Authors of a 2021 study found that more than 12 percent of resumes for positions in health research were fraudulent.

Based on our interactions with dozens of the top employers in the industry, we believe that that number has grown. In 2024, we estimate that the incidence of applications with fraudulent qualifications can be as high as one in every five or six resumes in certain recruitment pools.

Fraud-proofing Your Clinical Hiring Process

As an employer, your responsibility includes ensuring that your hiring process is rigorous enough to identify and weed out candidates who lack the necessary qualifications, experience, or integrity to perform critical roles, whether those are CRAs, research coordinators, or data managers.

But as HR teams everywhere will attest, the prevalence and sophistication of fraud in the hiring process is constantly on the rise.

No sooner do recruiters spot and plug a racket than new ones turn up in a matter of days.

Effective screening means going beyond basic resume reviews and gimmicky portals that claim to solve the problem using simplistic tests and tools.

Here’s how.

1. Go Beyond the Obvious Clinical Role / CRA Red Flags

You already know the usual suspects:  discrepancies in documentation and employment history, vague answers to technical questions, and a lack of any verifiable digital footprint.

Push beyond these to uncover other telltale signs of an unqualified or under-qualified candidates, including:

Misunderstanding of Niche Skills

Candidates presenting a generic understanding of CRA or CRO functions, but lacking specific knowledge in the therapeutic area they claim expertise in. For example, claiming to be an oncology CRA but unable to explain common trial endpoints and standard-of-care treatments.

For instance, we came across a CRO manager who mentioned a CRA who kept referencing a “one five seven two form,” instead of the industry-standard “fifteen seventy-two” terminology. By itself, a single cue like this means nothing, but a lot of these subtle signs can add up — don’t ignore them.

Over-emphasis on Speed

Candidates may focus heavily on metrics of speed over quality. For example, boasting about high patient recruitment numbers without being able to discuss retention or data quality strategies. This may suggest a willingness to take shortcuts for the sake of appearances.

Cookie-Cutter Answers

Providing overly polished and rehearsed answers in interviews, particularly for scenario-based questions. This may indicate memorization rather than genuine problem-solving skills or an ability to adapt to unique trial complexities.

New AI tools can help you rapidly generate expert-level questions and answers, so that you don’t have to confine yourself to a limited bank of overused interview questions.

2. Use Multi-modal Interviews

Combine traditional in-person or video interviews with asynchronous video assessments, where candidates record their responses to a set of predetermined questions.

This allows you to evaluate a candidate's communication skills, poise, and subject matter expertise in a more controlled setting, while also making it harder for them to receive off-camera assistance.

Platforms like Glider.ai offer features such as facial recognition, eye-tracking to detect shifts in gaze, and audio analysis to flag suspicious noises like typing, whispering, and background voices.

Services like HireRight.com and Ferretly.com can bolster your background verification effort, with features such as AI-powered social media analytics to mitigate the risks of fraud and bad hires.

3. Maintain a List of Suspicious Employers and Institutions

There are actually unscrupulous businesses out there that offer fake employment credentials and even references for a fee. Maintaining a database of companies that consistently turned up on the resumes of disqualified candidates or bad hires will help you improve your process over time.

The same is also true of training institutions. There are dozens of sketchy institutions whose training is of questionable quality and sometimes even entirely nonexistent. (We’ve even come across accounts of self-professed training institutions whose curriculum consists of nothing but PDFs downloaded from the FDA website.) 

These businesses typically attract freshers with the promise of “guaranteed” jobs (a big red-flag for any training institution). Below are just a handful of examples.

4. Foster a Culture of Openness and Responsibility

While it may seem counterintuitive, creating a culture of fear can actually increase the risk of fraud going undetected.

When individuals feel that they will be severely punished, they go to greater lengths to conceal their deception, using more sophisticated methods and enlisting the help of others to cover their tracks.

Instead, consider fostering a culture of openness and responsibility, where CRAs and other staffers feel safe to admit mistakes, ask for help, and report concerns without fear of retribution.

There are five key elements to achieving this:

i. Establish Clear Reporting Channels

Provide multiple, confidential avenues for CRAs to report any concerns or suspicions of fraudulent activity, such as an anonymous hotline or a designated ombudsman. Make sure these channels are well-publicized and easily accessible.

ii. Encourage Open Communication

Create regular opportunities for CRAs to provide feedback and raise concerns, such as town hall meetings, surveys, or one-on-one check-ins with managers. Actively listen to their input and take appropriate action to address any issues they raise.

iii. Provide Support and Resources

Offer training, mentoring, and other resources to help CRAs succeed in their roles and overcome any challenges they may face. Make it clear that the organization is invested in their success and is willing to provide the support they need to do their jobs with integrity.

iv. Recognize and Reward Ethical Behavior

Publicly acknowledge and celebrate CRAs who demonstrate integrity, honesty, and commitment to quality. Use these individuals as role models and ambassadors for your organization's values.

Remember to address concerns promptly and fairly. When team members report issues or admit mistakes, investigate them promptly and thoroughly, and take appropriate action to address any shortcomings. Be transparent about the process and the outcomes to avoid any perception of retaliation or unfairness.

v. Foster a Sense of Shared Responsibility

Emphasize that maintaining the integrity and reputation of the organization is everyone's responsibility, not just management's. Encourage CRAs to see themselves as partners in the fight against fraud, and to take proactive steps to identify and prevent it.

5. Build Your Own “Talent Pipeline”

While hiring experienced CRAs is ideal, the reality is that the talent market is tight.

Investing in high-quality, targeted training for entry-level recruits can be a strategic solution to combat CRA shortages, accelerate a new hire's proficiency on the job, and improve your organizational outcomes. Here’s how:

Tailored Training

Partnering with established training providers like CCRPS, who specialize in CRA training, allows CROs to quickly onboard new hires with the core theoretical knowledge and practical skills needed.

We’ve worked with dozens of companies in the industry, and our clients consistently report significant performance improvements with new hires who complete our training program.

Address Specific Needs

Even with pre-hire experience, CRAs may have gaps in specific therapeutic areas or familiarity with your CRO's standard operating procedures (SOPs). Customized training can bridge these gaps, leading to faster deployment and better study outcomes.

Improve Cost-Effectiveness

It doesn’t take a mathematician to work out that the costs of training are insignificant compared to the cost of redoing studies or the cost of waiting endlessly to find the scarce "perfect" experienced candidate.

Trained entry-level CRAs reduce internal training burdens, improve project efficiency, and contribute to higher retention rates by fostering growth.

And of course, developing a reputation for investing in entry-level CRAs helps attract top talent in terms of candidates committed to career growth. This positions your organization for success even in a tight labor market.

The Disruptive Future of CRA Fraud Prevention

The current approach to CRA fraud (or fraud in any clinical role, for that matter) is largely reactive, patching vulnerabilities as they surface.

This status quo of reacting to ever-evolving fraud tactics is insufficient. To stay ahead of the curve, CROs and clinical research employers must become disrupters themselves.

I know the article title promised five actionable strategies, but in the typical CCRPS spirit of more is more, here are further ideas for you to consider — if your organization is ready for more advanced measures:

Leveraging Game Theory: Model the decision-making process of fraudsters to understand their vulnerabilities. Can strategic changes in hiring and verification make it less profitable or riskier for them to target CROs?

Data-Driven Prediction: Could tools built on large datasets identify early warning signs of high-risk candidates? Imagine a solution that analyzes transcripts, interviews, reference check patterns, and online footprints to go beyond just existing techniques.

Unconventional Techniques: What if your organization used ideas from outside the clinical research industry? For instance, using “red teaming” methods from cybersecurity can harden your process against fraud, and collaborating with academic researchers specializing in behavioral psychology could yield insights that discourage bad apples.

This isn't a call to embrace these disruptive ideas blindly, but rather a challenge to foster a culture of innovation and calculated risk-taking. CROs who lead the way in transforming the fight against fraud won't just protect themselves, they'll shape the future of a more secure and trustworthy clinical research industry.