Rose Hyson Transitioned From Educational Research to Clinical Trials Project Management, Enhancing Study Compliance and Management Skills Through the CCRP Course.

In preparation for further accreditation for CCRPS, we are conducting case studies with graduates to discuss their experience in our course in 15-30 minute interviews with our clinical research educator, Courtney. We invited students to share their feedback asking extensive questions on why they chose the course, what they felt while taking the course, and how the course has helped them after completion. Today, we share Rose Hyson's feedback underscoring the CCRP certification program's effectiveness in delivering comprehensive, flexible, and applicable education in clinical research management. Her experience highlights the program's utility in real-world applications, such as preparing for audits and enhancing trial management. Suggestions for more interactive content and additional focus areas suggest avenues for further enrichment of the course to cater to a broader range of professionals within the clinical research field.

Key Takeaways

● Rose found the PowerPoint slides provided during the course exceptionally useful for reference, especially useful when revisiting content for practical application.

● The section on master trial files was particularly valuable for Rose. She applied this knowledge during an audit she faced shortly after completing the course, significantly aiding in her preparedness and response.

● While Rose appreciated the self-paced nature of the course due to its flexibility, she noted the experience felt isolating at times. She suggested that incorporating more interactive videos could enhance engagement and diminish the sense of isolation.

● The content on trial processes and paperwork was highly relevant and applicable across various trial types, proving beneficial in her role.

● Rose would recommend the course to individuals transitioning into clinical research manager roles due to the foundational knowledge it provides.

Professional Impact:

● The course content directly impacted Rose's professional performance by providing her with the necessary tools and confidence to manage clinical trials effectively and handle audits proficiently.

Recommendations for Others:

● Given its affordability, flexibility, and comprehensive content, Rose affirms the course is well-suited for those new to clinical research management or those needing a structured introduction to the field.

Content Satisfaction:

● Coming from a non-clinical trial background, Rose valued the comprehensive introduction to clinical trials, which helped bridge her knowledge gap as a new clinical trials project manager.

Learning Platform:

● Rose found the platform easy to use and appreciated the availability of materials for download, which facilitated her learning during commutes.

@0:00 - Courtney Fulkerson (Certified Clinical Research Professionals Society CCRPS):
This meeting is being recorded. Right, well, it's a pleasure to have you here, and congrats on completing the CCRPS program. Thank you for taking the time to meet with me.

@0:11 - Rose Hyson (Hennepin Healthcare):
We're pretty much just gonna go through a question and answer style conversation, and just get your input and your experience with the program, and then once you're ready, we'll go ahead and get started.

@0:22 - Courtney Fulkerson (Certified Clinical Research Professionals Society CCRPS):
All right. Could you share some of your favorite moments from the course that enriched your learning experience?

@0:32 - Rose Hyson (Hennepin Healthcare):
So I think a lot of the PowerPoints ended up being really useful, and I've gone back and looked at them over and over again. Initially, during the learning process, it might not have seemed like a highlight, but in the end, they've been very beneficial to me.

@0:56 - Courtney Fulkerson (Certified Clinical Research Professionals Society CCRPS):
Okay, good. It’s always good to know that you can go back and look at the materials when needed. What sort of program were you looking for when you chose CCRPS, and were you pleased with the content of the course once you got started?

@1:13 - Rose Hyson (Hennepin Healthcare):
I'm a clinical trials project manager and came from an educational background, so I had a lot to learn specifically about clinical trials. There was some repetition from other HIPAA and city training, but the section about the master trial files was most crucial for me. It was the most important part for me, especially since I was audited right after I took this course. It was very beneficial as I could immediately apply what I learned.

@1:57 - Courtney Fulkerson (Certified Clinical Research Professionals Society CCRPS):
Master trial files?

@1:59 - Rose Hyson (Hennepin Healthcare):
Yes, that really was the most important part for me. There was a lot of new learning there, and I was able to apply it directly during an audit, which was extremely helpful.

@3:05 - Courtney Fulkerson (Certified Clinical Research Professionals Society CCRPS):
That’s great to hear, especially that you could use the information right away. Looking back, is there any aspect of the course that you feel could have been enhanced to make the learning experience more rewarding?

@3:38 - Rose Hyson (Hennepin Healthcare):
For me, having the course be self-paced was important but it also felt a bit isolating at times. I was never sure if there were other people behind the program.

@4:08 - Courtney Fulkerson (Certified Clinical Research Professionals Society CCRPS):
Okay, that’s valuable feedback. Were there any additional topics or elements you wish were included that could have elevated your understanding of clinical research?

@4:31 - Rose Hyson (Hennepin Healthcare):
Since all of our clinical trials are behavioral rather than pharmaceutical, including a bit on behavioral trials would be nice, even though I know that’s a rare group compared to other clinical project managers.

@6:00 - Rose Hyson (Hennepin Healthcare):
This course was more approachable and affordable than others I considered. It was important that it was flexible and could be done on my own time.

@7:05 - Rose Hyson (Hennepin Healthcare):
I jumped right into being a clinical trials project manager without much prior experience. This course helped me bridge the knowledge gap I had in clinical trial management, which was incredibly beneficial.

@8:38 - Rose Hyson (Hennepin Healthcare):
That's a good idea. I haven't updated my resume yet to reflect the skills and knowledge I've gained from this course.

@11:00 - Rose Hyson (Hennepin Healthcare):
The most engaging and beneficial part of the course for me was about what you should have in terms of paperwork, which is true for both behavioral trials and other types of trials.

@12:38 - Rose Hyson (Hennepin Healthcare):
The course allowed me to manage our studies more effectively. They are now going strong and are compliant, so I won't need to be nervous if audited again.