Terms and Conditions for CCRPS

Effective Date: 12/31/2017
Last Updated: 12/31/2024

Welcome to CCRPS (hereinafter referred to as "CCRPS" or the "Site"). These Terms and Conditions (“Terms”) constitute a legal agreement between you (hereinafter referred to as "you," “user,” or “participant”) and Clinical Research Certification and Training (CCRPS) concerning the access and use of our website, online courses, and certifications. By enrolling in our courses or using any part of our services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please discontinue the use of this Site and its services immediately.

1. Eligibility

By accessing and participating in CCRPS courses, you confirm that:

  • You are at least 18 years of age or have reached the age of legal majority in your jurisdiction.

  • You provide accurate, truthful, and up-to-date information during the account registration or course sign-up process.

  • You meet any specific prerequisites outlined for the course you are enrolling in, such as prior qualifications, professional experience, or other criteria.

  • You are not barred from using the services under applicable laws, including export control and sanction laws in your jurisdiction.

CCRPS reserves the right to verify the eligibility and identity of users at any time and may suspend or terminate accounts if inaccurate or misleading information is provided.

2. Course Enrollment and Usage

  • Enrollment grants you a non-exclusive, non-transferable, limited license to access the course content via our Thinkific-powered Learning Management System (LMS) for educational purposes only.

  • Access to purchased courses is provided for the duration specified at the time of enrollment (e.g., a defined number of months or lifetime access). Extensions may be offered on a case-by-case basis, at CCRPS’s discretion.

  • Courses are regularly updated to reflect advancements in clinical research and evolving industry standards. Participants may be required to complete additional modules or updated materials to maintain certification or meet the full requirements of the course.

  • Sharing your account login credentials with unauthorized individuals or allowing multiple users to access course content under one account is strictly prohibited.

  • CCRPS reserves the right to monitor usage and terminate access if fraudulent activity or misuse is detected.

3. Payment Terms

  • All course fees are payable in advance, unless expressly agreed otherwise under an installment plan. Payment is processed through secure third-party gateways, and CCRPS does not store sensitive payment data.

  • Prices for courses are displayed in USD (or relevant currency) and are subject to change without prior notice. Any changes will not affect ongoing enrollments or purchases already completed.

  • Failure to complete payment in a timely fashion will result in account suspension until outstanding fees are resolved.

Participants must ensure that their payment information is accurate and up-to-date to avoid enrollment delays.

4. Refund Policy

CCRPS offers refunds under the following terms:

  • Refund requests must be submitted within 14 calendar days of purchase.

  • Refund eligibility is contingent upon less than 10% of the course’s content being accessed before the request is made.

  • No refunds will be issued for completed courses, certifications, or situations where fraud, abuse, or non-compliance with these Terms is detected.

Refunds are processed within 10 business days of approval. Please note that CCRPS reserves the right to decline refund requests that fail to meet the outlined criteria.

5. Certification Requirements

To earn certification from CCRPS, participants must meet all the following conditions:

  • Complete all required modules, assignments, and assessments as specified in the course curriculum.

  • Obtain the minimum passing score for quizzes, exams, and any other evaluations outlined in the course.

  • Comply with these Terms throughout course participation, including all user conduct guidelines.

  • Certification requirements may vary across courses. Specific conditions are outlined in each course description.

Failure to meet the criteria may result in denial of certification, without eligibility for a refund.

6. Intellectual Property Rights

All content, materials, logos, designs, trademarks, and proprietary tools available through CCRPS.org are the exclusive property of CCRPS or its licensors and are protected under applicable copyright, trademark, and intellectual property laws.

By accessing CCRPS materials, you agree to the following:

  • Content can only be used for personal and educational purposes as related to the course for which you are enrolled.

  • Reproduction, redistribution, modification, or public display of course materials without prior written approval is prohibited.

  • Commercial use of any CCRPS content, including reselling or sublicensing, is strictly forbidden.

Violations of these restrictions may result in termination of access and legal consequences.

7. User Conduct

While using CCRPS, participants must:

  • Act in compliance with all applicable laws and regulations.

  • Refrain from engaging in any activity that disrupts or interferes with the functionality of the website, Learning Management System (LMS), or associated tools, such as the live chat feature powered by Consolto Live Chat.

  • Avoid posting, uploading, or sharing offensive, unlawful, defamatory, or otherwise inappropriate content on forums or communication channels.

CCRPS reserves the right to suspend users who violate these conduct guidelines or exhibit abusive behavior toward support staff, instructors, or other students.

8. Limitation of Liability

CCRPS operates its courses and services with reasonable care and diligence but does not:

  • Guarantee uninterrupted or error-free functionality, as downtime or technical issues may occasionally occur.

  • Guarantee specific employment or career outcomes as a result of completing our training program or certifications.

To the maximum extent permitted by law, CCRPS and its affiliates are not liable for:

  • Indirect, incidental, or consequential damages resulting from using or inability to use CCRPS services.

  • Loss of data or unauthorized access resulting from third-party breaches or failures.

The cumulative liability of CCRPS, under any circumstances, shall not exceed the total course fees paid by the participant.

9. Indemnification

You agree to defend, indemnify, and hold harmless CCRPS, its affiliates, instructors, and employees against any claims, actions, damages, or expenses (including attorney’s fees) arising out of your use of the website, violation of these Terms, or infringement upon any intellectual property rights.

10. Dispute Resolution

We strive to resolve any disputes amicably. If resolution is not possible, the following provisions apply:

  • For U.S. residents: Disputes will be resolved through binding arbitration under the rules of the American Arbitration Association (AAA).

  • For non-U.S. residents: Disputes shall be subject to the jurisdiction of courts in [Insert Governing Jurisdiction].

You expressly waive your right to pursue or participate in a lawsuit related to CCRPS services.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of Florida, USA without regard to conflict of law principles.

12. Amendments to the Terms

CCRPS reserves the right to update or amend these Terms at its discretion for compliance with legal, operational, or policy changes. Users will be notified of significant changes via email or prominent on-site notification. Continued use of CCRPS services after an update signifies consent to revised Terms.

13. Contact Information

If you have questions about these Terms, please contact us at:

Clinical Research Certification and Training (CCRPS)
Email: support@ccrps.org
Phone: +1(239) 329-9837
Address: 1601-1 N Main St #3159, Jacksonville, FL 32206